1. Reply Complain Letter
PT. KURNIA
Jl. Mawar no.99 Jakarta
Tel/Fax (026) 22352449
18 April 2010
Dear Sirs
I was most concerned to receive your letter dated 18 April 2010
Respond to each issue raised in this part of your letter,
The company aims to consistently deliver a professional service to our customers and I would like to state that on this occasion the level of service you received was unacceptable.
Thank you for bringing this matter to my attention and that you will have no further cause for any complaint in relation to our service.
I apologise for the annoyance that this may have caused to you. The company is actively working to improve service levels and your feedback has proved to be invaluable.
Yours faithfully
2. Reply Order Letter
To :
Brandon Michael
Personal Purchase Order Sampel
154 Hijau Street
Newyork , USA
Dear Brandon Michael
We have received your order dated 9 june 2013 as contained in the purchase order form.
We confirm receipt of Your order book and wish to obey the conditions and requirements as specified by our company, such as the following.
1. Down Payment made before the date of delivery order as much as 45% of the total price of the reservation goods.
2. due date payment of the reminder of the payment is made 10 days after the date of delivery of the goods carried.
3. when there is a complaint over the received goods, carried out by mail the complaint addressed directly to us.
With all the conditions listed here, we will assume You agree if You did not demur orally or in writing within ten days from receipt of this notice.
disarray over , we are saying thanks.
Yours faithfully,
3. Reply Inquiry Letter
DAVIDSONS FURNITURE SALES 2 Agustus 2010
123 Addison Road
Derby
DE2 1AA
Dear Mr. Derby,
Thank you for your letter of 23 Juli 2010 requesting about International Design of Shoes
We would pleased to enclose our catalog together with price, terms and sample products, for your review and are confident that this catalog will provide many of the answer you have required.
We offer you 10% trade discount for long term contract.
We hope you will find our prices and terms are satisfactory and look forward to having you as our potential customer.
If there is additional information you would like to know regarding our products, please do not hesitate to email us at customer_relations@shoes.com
Yours faithfully,
4. Reply Application Letter
MS. PASSANA PONG
The Administrative Officer
The Royal Thai Embassy in Manila
3 April 2013
Dear Ms. Pong,
In response to a job application letter you, we thank you. For further discussion,we expect the arrival of brothers on:
day, date: Monday, April 5, 2013
Time: At 10.00 precisely
purposes: the TOEIC test and interview test in English
place: The Royal Thai Embassy in Manila
On occasion, we expect you:
1) brings the original degree certificate,
2) bring a transcript and a copy.
3) bring 2B pencils and erasers.
4) under dark and white dress.
Such a summons is made. Top your attention, I thank you.
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